Privacy Policy

1. Introduction

Welcome to Lyjotuy ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our event planning and organization services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

We collect information that you voluntarily provide to us when you:

• Register on our website
• Request information about our services
• Place an order for event planning services
• Subscribe to our newsletter
• Participate in promotions or surveys
• Contact our customer support

Personal Information

The personal information we may collect includes:

• Name, email address, phone number, and billing address
• Payment information (processed through secure third-party payment processors)
• Event details, including date, location, guest count, and preferences
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Time zone setting
• Pages visited and time spent on those pages
• Referral sources
• Device information

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our website and services
• Process and fulfill your event planning requests
• Communicate with you about your orders, events, and services
• Send you administrative information, such as updates to our terms, conditions, and policies
• Respond to your comments, questions, and requests
• Conduct research and analysis to improve our services
• Detect, prevent, and address technical issues
• Protect the security and integrity of our website and business

4. Legal Basis for Processing Personal Information (GDPR Compliance)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific information concerned and the context in which we collect it. We may process your personal information because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and is not overridden by your rights
• We need to comply with legal obligations

5. Your Data Protection Rights

If you are a resident of the EEA, you have the following data protection rights:

• Access: You can request copies of your personal information.
• Rectification: You can request that we correct inaccurate or complete incomplete information.
• Erasure: You can request that we delete your personal information in certain circumstances.
• Restriction: You can request that we restrict the processing of your information in certain circumstances.
• Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your personal information.

If you wish to exercise any of these rights, please contact us. We will respond to your request within 30 days.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to process your information, we will either delete or anonymize it.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no electronic transmission or storage of information can be entirely secure, and we cannot guarantee absolute security.

8. Third-Party Services

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through our website contact form.